Frequently Asked Questions - Cayman Jet Ski Adventures
DO YOU PROVIDE TRANSPORTATION?
YES, we pick up at all hotels on seven mile beach and cruise ship passengers will be advised where to meet your bus when you book your reservation.
DO WE HAVE TO PAY FOR TRANSPORTATION?
NO, all prices listed here includes transportation to and from your destination.
WHAT IF I HAVE MY OWN TRANSPORTATION AND WANT TO DRIVE, CAN I MEET AT THE DOCK?
YES, our tours leave out of the Cayman Islands Yacht Club which is just a 5-10 minute drive from downtown George Town and Seven Mile Beach Hotels. Just give us a call if you need directions.
HOW FAR IN ADVANCE MUST I BOOK?
We require 24 hours advance to book and confirm your reservation. You can call ANYTIME to see if there is space available.
WHAT IS YOUR CANCELLATION POLICY?
You must cancel 48 hours in advance to incur no charges. If you no not meet the 48 hour deadline you will be charged 50% of your total booking. Cancellations less than 24 hours prior to tour or NO SHOWS will be charged in full.
WILL I BE CHARGED IF MY CRUISE SHIP CANNOT STOP AT GRAND CAYMAN?
NO, you will not be charged for ship cancellation, bad weather, or equipment failure.
WHEN DO I PAY FOR THE TOUR?
We collect payment in full on the date of the tour. We ask for credit cards when you book the tour to hold the reservation, however nothing is charged until you are at the dock.
HOW DO I GET BACK ON THE JET SKI WHILE I AM ON THE TOUR?
Getting back on a jet ski does require some upper body strength. There is a small platform on the back of the jet ski with a handle. Every rider needs to be able to pull themselves onto the platform to get back on. We will have a guide to assist you, if you need some help, however all riders need to be physically capable to pull their full or partial body weight. At Stingray City and Starfish Beach the water will be shallow enough that the ground can be used to push, however when snorkeling the ground cannot be used as you will be in about 10 feet of water.
WHAT’S THE DIFFERENCE BETWEEN ISLAND TIME AND SHIP TIME?
The Cayman Island remains on United States Eastern Standard Time year round. We don’t change for Daylight Savings time. All tour times are booked on Cayman Islands (EST) time.
WHAT DO WE NEED TO BRING WITH US?
All you need is a swimsuit, towel, sun block and a big smile. All your snorkel equipment and swim vest will be provide for you on the boat. If you have your own equipment please feel free to bring it.
DO YOU PROVIDE REFRESHMENTS?
Yes, on private boat charters we provide coolers with fruit punch and water for you to help yourself.
WHAT IS THE MINIMUM AGE TO DRIVE A JET SKI/WAVERUNNER?
Sixteen (16) years old is the minimum age to drive alone.
WILL YOU HAVE A PHOTOGRAPHER ON BOARD?
No, not unless you request one. We can have a photographer on board to be there to take the unforgettable look on your face as you mingle with the stingrays. Just let us know you are interested!
OK, WHAT'S THE DIFFERENCE BETWEEN A WAVERUNNER AND A JET SKI?
Well, essentially they're the same thing, it's just that each manufacturer has a different brand name for their products. "Waverunner" is simply the trademarked name of Yamaha's version while "Jet Ski" is Kawasaki's name. "Sea Doo" is yet another company's name (Bombardier Recreational Products). Basically, they're all Personal Water Craft or PWC's.
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